up Start
Activate in 5 minutes, pause* anytime and no worries about hidden costs – all in the up app.
The Start plan with 4G offers all the benefits of Austria’s most modern mobile communications solution at a minimum entry-level price. With an eSIM or physical SIM card – it’s exclusively available in just a few clicks via the up app or online in the webshop.
No contractual obligations
throughout Austria and within the EU² Europa 1,000 minutes or SMS
Internet throughout Austria 10 GB 100 MBit/s Down max. 50 MBit/s Up max.
of which in the EU³ 10 GB
* No more payments will be taken if the account is paused at least 5 days prior to the next payment date. Activate up yourself in just five minutes once you’ve downloaded the eSIM or received the physical SIM card.
² SMS and calls from Austria to the EU not included.
³ You can use your included Austria-wide data volume throughout the EU up to the amount indicated above. For details, see Roaming 5.
The EU is defined as the EU Member States together with Iceland, Liechtenstein, Norway, the Republic of Moldova and Ukraine. The list of included countries is subject to change.
Domestic per-minute rate: 60 / 60, data volume billed in 102.4 kilobyte increments. Unused units expire at the end of the subscription month. Once the domestic or EU data volume has been used up, it is possible to purchase additional data volume via add-on packages according to actual payment terms. The specified maximum speeds apply throughout Austria.
Please note the valid roaming allowances and the terms and conditions for using them within the EU. Roaming 5 details. The EU is defined as the EU Member States together with Iceland, Liechtenstein, Norway, the Republic of Moldova and Ukraine. The list of included countries is subject to change.
The specified data transfer speeds are maximum values. The actual speed depends on factors such as traffic density, structural and geographical conditions, and the device used.
Fair use policy for our plans with unlimited included units. As a rule, there is no restriction on the volume allowed for use within the respective unlimited included usage categories (e.g.: data / SMS / minutes for domestic calls). However, as these rates are intended exclusively for private / personal use, Drei reserves the right to warn the customer in the event of abusive usage patterns or if the network integrity appears to be jeopardized by certain usage patterns and / or to block the corresponding usage category for the respective customer. Abusive usage patterns may be assumed if usage exceeds 10,000 minutes, 10,000 text messages or 5 TB within a billing month. The sending of mass text messages (e.g. for advertising purposes) or the use of mobile gateways or similar automation mechanisms is also not permitted. In these cases, the same reservations apply.
The current GT&C for new customers, including value protection and our payment terms, apply.
How it works.
Switching to up couldn’t be easier – straight in the up app.
1. Download the up app from the Apple App Store or Google Play Store.
2. Sign up using your Apple, Google or Facebook login with a single click or set up a new up account with your email address.
3. If you already have a private Drei contract: Choose whether you want to transfer your Drei phone number straight to up now, which will cancel your Drei contract automatically, or whether you want a new up phone number.
If you don’t have a private Drei contract: Choose an up plan with a new phone number. If you prefer, you can transfer your number at a later date and free of charge in the app settings.
4. Choose your payment method: Credit card, SEPA direct debit, Apple Pay or Google Pay.
5. Identify yourself once with your identification document (passport, ID card, driving licence), ID Austria or banking app.
6. Download your eSIM profile onto your mobile phone – skip to step 6a. If your device doesn’t support eSIM, we’ll send you a physical SIM card to your preferred address – skip to step 6b.
6a. Your new eSIM is nearly ready to go! If you choose to switch to a traditional SIM card later on, you can request a card in one of our Drei shops.
6b. Once you’ve received your SIM card, insert it into your device and activate it in the app. That’s it – you’re all set to go!
7. Optional: If you didn’t transfer your number straight away, you can still request that your old number be transferred at any time and free of charge by going to the settings on the app homepage.
Switching to up couldn’t be easier – online on your desktop computer.
1. On your desktop computer, simply click "Order now“.
2. Sign up using your Apple, Google or Facebook login with a single click or set up a new up account with your email address.
3. Choose whether you want an eSIM or physical SIM card (system requirements for both: iOS 15 or Android 11 or higher).
4. Choose your payment method: Credit card, SEPA direct debit, Apple Pay, Google Pay or PayPal.
5. Identify yourself once with your identification document (passport, ID card, driving licence), ID Austria or banking app.
6. For eSIM: The QR code will be displayed on your desktop – scan it with your mobile device to download the eSIM profile.
For traditional SIM cards: We’ll send the card to your preferred address. Please place it in your device and activate it in the app.
7. Download the free up app from the Apple App Store or Google Play Store – not just to activate your SIM card once you receive it in the post, but also to manage your up plan and order any additional packages for roaming or international services without any commitment.
8. Optional: Head to settings in the app and transfer your number directly in the app free of charge under “Settings”.
Get add-ons in the app.
Adapt your up plan anytime to meet your needs with our add-ons. Simply get them as an add-on to your current plan in our up app.
Continue to the add-ons